eShip now supports the ability to send your shipment by Oversize by Fliway when they exceed standard dimensions and weight. This enhancement allows you to use your existing account to create shipments that will be picked up and delivered by our Fliway network.
You can create a shipment as Oversize by Fliway if it meets any of the following criteria:
- Weight: 25kg (Min) to 60kg (Max)
- Volume: 0.125m³ (Min) to 0.6m³ (Max)
- Dimension: 3m (Max)
Note:
If you're an NZ Post approved sender, this option will be available with the respective NZ Post domestic services. No settings need to be enabled. If you're not an approved sender, please reach out to your NZ Post account manager to get access.How to create an Oversize by Fliway shipment:
- Enter parcel details → Click “Refresh Products”.
- If the parcel details fall within the Oversize by Fliway specifications, (25-60kg, 0.125m³-0.6m³, 3m long) Oversize by Fliway will be returned as an option.
- If the parcel is being delivered to a residential address tick “Home Delivery”. There is no extra charge for Home Delivery. Adding Home Delivery will enable the home delivery process for the receiver.
- Enter the pickup date and time that the item will be ready for collection. Clicking “Book Now” will add todays date and time for you.
- Click Print and Close to print your label, and a collection will automatically be booked for you.
Key Points to remember when using Oversize by Fliway.
- A collection is booked at the time a label is printed. No need to book a separate pickup. Collections will be on the driver’s next visit to your area. We aim to collect on the same day, for bookings made by 11am. Rural addresses may take up to an additional 3 business days
- Any questions or booking cancellations can be directed to NZ Post via the same channels you use for courier services.
- Parcels are collected by Fliway not NZ Post.
- Parcels can be tracked the NZ Post tracking tool or App.
- Delivery times may vary depending on location. Delivery targets are measure from the time of collection. (Estimated Delivery Times - Metro 1-2 business days, Within Island 2-3 business days, Between Islands 3-4 business days)
- Sender and receiver phone and e-mail are mandatory